FAQ REWARD PROGRAM
How often can I earn points for Product Reviews?
600 points can be earned once every week for submitting a review. The reviews must be a legitimate review of the product and approved by NMN Anti Age Team. Not to worry though, your Rewards dashboard will provide you a countdown to when you are eligible to take this action again for points!
How do I make a video about the product?
Simply film yourself with our product and share your journey and results of taking our supplements. You must give us your consent to have your photos/videos shared for commercial or promotional purposes.
Do my rewards points expire?
Yes, your points expire if you have six months of inactivity in your Rewards account. That means if you don’t make a purchase, write a review or answer a survey question for six months – you lose your points.
How long does it take for my points to show up in my account?
In most cases, earned points should display in your account within a few minutes of earning them. However, in rare instances it may take up to 48 hours for your point balance to adjust. If after 48 hours earned points are still not displaying in your account, please contact our customer satisfaction team at firstname.lastname@example.org
How do I use my points?
Points can be applied to purchases within the shopping cart in increments of $5 up to a maximum of $50 per order.
Can I redeem all of my points at once?
You can use up to $50 in rewards in a single transaction.
How do I get my discount if I apply my points, but exit the shopping cart before checking out?
You can find the actual coupon codes for all of your redeemed rewards in the rewards history section in your Rewards Dashboard.
Can I use my points during sales and promotions?
Yes! Points may be redeemed in the shopping cart and can be combined with other coupons, sales, and promotions.
How often can I earn points for “Fill Our Survey”?
200 points can be earned once every 6 months for answering the “Fill Our Survey questions. Not to worry though, your Rewards dashboard will provide you a countdown to when you are eligible to take this action again for points!
How do I check my points balance and rewards history?
Your points balance, current status, and rewards history are all at the top of your Rewards Account page.
I completed an action (like “Share Us on Facebook”), but my points aren’t showing up. Why?
You must like / share / follow us via the link on the Rewards page for points to automatically register in your account. Additionally, please note that in rare instances it may take up to 24 hours for your point balance to adjust. If after that time things still don’t look right, please contact our customer satisfaction team at email@example.com